Meet Our Team

With over 20 years of experience in healthcare operations, I am dedicated to ensuring our practice runs smoothly and our patients receive the highest quality of care. As Office Administrator at Premier Spine Institute, I streamline patient coordination, support the office staff, and create a welcoming environment for everyone who walks through our doors. My goal is to assist our clinical team by maintaining an organized, efficient, and HIPAA-compliant workspace so they can focus on what matters most: your health.

Beyond my professional life, I am the proud mother of four daughters, who keep my life full of energy and purpose. When I am not in the office, you can almost always find me in the kitchen. I am a passionate home cook who loves experimenting with new recipes and preparing hearty meals for my family and friends. I believe that, in both medicine and cooking, the best results come from a blend of precision, care, and a personal touch.

A Houston native and proud graduate of UT Health, Roma Patel brings a strong clinical background and a compassionate approach to patient care. After earning her nursing degree in 2018, she went on to complete her Nurse Practitioner training in 2024. With a special interest in spine health and post-surgical recovery, Roma is dedicated to helping patients regain mobility, reduce pain, and restore quality of life.

"I'm honored to serve the Houston community and look forward to being part of each patient’s healing journey."

Born and raised in Hawaii, I bring a strong sense of compassion and dedication to my role as a Medical Secretary at Premier Spine Institute. I have had the privilege of working alongside Dr. Ngu since 2012, supporting patients through every step of their surgical journey with a focus on personalized care and seamless insurance approvals.

My professional background includes supervisory experience with Aetna, as well as roles with Blue Cross Blue Shield and in-patient hospital billing. These experiences have given me a deep understanding of the insurance process and allow me to effectively advocate for our patients.

Now rooted in Texas, I balance my professional life with being a proud parent to my son. I’m also a devoted pet owner to my dogs and cats, who keep life fun and full at home. Outside of work, I enjoy music, am a fan of BTS, and have a soft spot for pandas. You can often find me with a Pepsi or making a stop at Dutch Bros for my favorite drink.

Jamie Allgood is a Texas native, born in Tomball, with a strong background in marketing, business development, and patient relationship management. She plays a key role at Premier Spine Institute, where she focuses on building meaningful connections with patients, referral partners, and the community.

With a passion for service and communication, Jamie is dedicated to helping patients feel informed, supported, and confident throughout their care journey. Her experience across healthcare outreach and client relations allows her to effectively bridge the gap between clinical excellence and patient experience.

Jamie has been married 23 years to Roger Allgood and has two wonderful daughter in college at Texas A&M University.

Amie Lopez is a Houston native and serves as a Patient Care Coordinator at Premier Spine Institute, where she helps create a welcoming and supportive experience for every patient who walks through the door.

Known for her positive energy and approachable nature, Amie is often the first point of contact for patients, ensuring each visit begins with ease and reassurance. She takes pride in helping others feel comfortable and cared for from the moment they arrive.

Outside of the office, Amie is a music lover at heart, always finding ways to bring a little rhythm and positivity into her day—and into the lives of those around her.

Originally from Lake Charles, Louisiana, Jardyn Thompson brings a warm sense of Southern hospitality and compassionate care to her role as a Medical Assistant and Case Manager at Premier Spine Institute.

With over a year and a half of experience in the medical field, Jardyn is dedicated to helping patients feel supported, informed, and cared for throughout their treatment journey. In addition to assisting with patient care, she plays a crucial role in supporting the legal aspects of personal injury cases and facilitating clear communication between the medical and legal teams.

Jardyn is passionate about continuing to expand her knowledge in both healthcare and personal injury case management. She takes pride in contributing to a smooth, organized experience for patients, providers, and legal partners alike.